ULGEN STUDIO

Support

Need help with an edit, a saved file or advertising preferences? Contact the publisher directly.

Publisher: Berkant Özbek
brkntzbek@gmail.com

Policy revision: 2026-11-15
Effective date: 2026-11-15

Tell us the app version, your iPhone model, iOS version, what you tried and the error shown. Do not include passwords, verification codes or private photos/videos.

About saving and ads

Media is saved before an eligible ad is shown. A missing ad, offline connection or denied advertising consent must not prevent saving. Manage advertising choices in the app’s Settings.

Video export in the current test release

The existing TestFlight release has a reported MP4 export issue. A correction is prepared and awaits a new signed build and iPhone testing. Expo Go cannot perform native MP4 export.

Manage local data

Use project deletion and storage cleanup in the app. Files still referenced by projects or undo/recovery records are protected. Copies already saved to Photos or shared with other apps must be deleted separately.